For business owners
Account setup, billing, staff management, dispatch — reach your account team directly from your dashboard for the fastest response.
Support
How can we help?
Most questions land in one of three places — find yours below, or send us a message and we’ll route it.
Who are you?
Start with the right path
Support is faster when it goes to the right place. Pick the path that matches your role.
For cleaners
App issues or an invite that hasn't arrived? Check with your employer first — CleanSera accounts are managed by the business you work for.
For customers
Questions about a booking belong with the business you booked — CleanSera powers their site but doesn't manage their bookings directly.
Still need help?
Send us a message
Tell us what’s going on and we’ll route it to the right team. For the fastest response on account issues, business owners should also check the in-dashboard support channel.
Looking for product answers instead?
Explore how CleanSera works for owners and teams, or jump straight into pricing.